Your purchases are guaranteed 100% against
defects within 30 days of purchase.
Note: Product image design colors and design size may differ from final product
We want to make the return process as easy as possible so
please follow the simple instructions below to make your return easy and hassle-free.
How do I Return or Exchange a Defective Item?
This includes any and
all ordering mistakes caused by TransferTown
- You just create an RMA ticket #.
- To do this simply login to the Your Account page, view your previous orders and click on the order you wish to return.
- Then just click on the item you wish to return
and we will reply promptly to schedule your return or exchange!
- After approval return the original item to us accompanied by the
sales/packing slip and place another order for the item.
- You do not have to wait for us to receive the original item before placing
the new order.
- Once we receive the item. You will be refunded your original purchase price,
plus original shipping & handling cost,
plus your return shipping & handling
cost.
- Credit will be issued in the same manner as your purchase.
How do I Return or Exchange a Non-Defective Product
This
includes all ordering mistakes caused by the "Customer"
"Incorrect
sizes" "Incorrect color" "Incorrect design location" etc.
- You just create an RMA ticket #.
- To do this simply login to the Your Account page, view your previous orders and click on the order you wish to return.
- Then just click on the item you wish to return
and we will reply promptly to schedule your return or exchange!
-
- After approval return the original item to us accompanied by the
sales/packing slip and place another order for the item.
- You do not have to wait for us to receive the original item before placing
the new order.
- Once we receive the item You will be refunded your original purchase
price, minus original shipping & handling
cost.
Return shipping & handling cost will be at your expense
- Credit will be issued in the same manner as your purchase.
Items must be in new unworn condition for a full refund. Shipping costs are nonrefundable unless the return is a result of our error.
Custom Products
Custom Products are Nonrefundable(except for defective items).
Please double check your image before submitting your order, it will be printed exactly as you submit it.
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